Many more businesses are providing managers with the opportunity to experience 360 feedback. This is a good thing as our perceptions of our own behaviours, skills and knowledge in the work place may be both different and informed from a limited number of sources.
It’s important that participants receive a facilitated feedback session and not just given a printed report to digest the information. The feedback session should facilitated in a coaching style, be one of an exploration, where the coach through asking questions of the participant increases their awareness of how they perceive themselves and to how others perceive them.
The exploration of when and where particular competencies are being demonstrated, well or not so well, provides the participant with context, is useful in recognizing what works so it can be repeated more often and in developing actions for improvement in the future.
Many organisations have also benefited from including personality trait psychometrics into their management & leadership development programs and the feedback sessions conducted by experienced and qualified coaches can provide quality information for the participant to work with in their personal development plan.